Code Enforcement Officer Customer Service & Call Center - West Jordan, UT at Geebo

Code Enforcement Officer

Opening DateMay Closing DateOpen until filled Hourly Range.
.
StatusFulltime Nonexempt The statements and information in this document are neither intended to nor do they create contractual or other rights on behalf of any person hired by the City.
I.
SUMMARY Under general supervision to perform a variety of duties both in the office and in the field.
Specific duties may include interaction with the public computer data entry investigation and reporting of ordinance violations and general assistance to city personnel as determined.
This position is a merit employee position that has the protections found in Utah Code a.
I.
SUPERVISION EXERCISED None.
II.
ESSENTIAL DUTIES Identifies and enforces city zoning regulations and applicable codes.
Responds to complaints of code violations and contacts citizens to achieve compliance.
Coordinates code enforcement activities with other city departments and personnel.
Subpoena services and conduct property inspections in accordance with the city ordinances.
Identifies abandoned vehicles locates owners and conducts vehicle impounds.
Identifies and resolves parking problems and other traffic hazards.
Maintains accurate logs and reports of all complaints received and all violations viewed.
Prepares all necessary documents and inputs all ordinance cases in the computer program.
Prepares cases for the courts and appears as needed.
Provides educational information to citizens through handouts presentations and in one on one conversations.
Attends training and information meetings concerning community programs.
Follows all safety procedures for operation of all equipment and vehicles used.
Receives information from citizens in person by telephone and in writing.
Ensures that information is properly distributed to the appropriate persons.
Perform other related duties and responsibilities as assigned.
III.
JOB RELATED AND ESSENTIAL QUALIFICATIONS A.
Knowledge of City zoning regulations and codes health codes and their application.
Pertinent Federal State and local laws codes and regulations.
Modern office procedures methods and equipment including computer equipment and applicable software programs.
Principles and procedures of record keeping.
Principles and techniques used in dealing with the public.
Safe driving principles and practices.
B.
Skill with Operating modern office equipment including computer equipment and software.
Operating communications equipment including telephone and twoway radios.
Operating a motor vehicle safely.
C.
Ability to Learn local geography city streets public buildings and businesses.
Learn to properly interpret and make decisions in accordance with federal state and local policies procedures laws and regulations.
Prepare clear and concise reports.
Keep records and files of work progress.
Act quickly and calmly in emergency situations.
Meet and deal with the public tactfully and effectively.
Exercise good judgment flexibility creativity and sensitivity in response to changing situations and needs.
Communicate clearly and concisely both orally and in writing.
Establish maintain and foster positive and harmonious working relationships with those contacted in the course of work.
Professionally communicate with citizens other employees and agencies in difficult and possibly hostile situations.
I.
Minimum Qualifications A.
Experience Two years of customer service experience dealing with conflict resolution and handling customer complaints oral presentations and report writing.
B.
Education andor Training Equivalent to a high school diploma or GED.
One year in a criminal justice or code enforcement field is preferred.
C.
License or Certificate Valid Utah Drivers License.
D.
Special Requirements Essential duties require the following physical skills and work environment Ability to work in a standard office environment ability to travel to different sites and locations and ability to handle extreme pressure and fatigue due to daily exposure to almost always stressful situations.
Must be able to lift and carry lbs.
for yards.
Must maintain a professional appearance where tattoos body piercing or branding are not visible at any time when the employee is identifiable as a Code Enforcement Officer.
HOW TO APPLY Interested applicants must complete and submit a City application and resume to Human Resources through the website at www.
westjordan.
utah.
gov.
This position is open until filled with first review on June.
This position is subject to budget approval to occur June.
No offers will be made until after this date.
EOE.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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