eCommerce Production Support Coordinator Customer Service & Call Center - West Jordan, UT at Geebo

eCommerce Production Support Coordinator

West Jordan, UT West Jordan, UT Full-time Full-time From $56,000 a year From $56,000 a year 4 days ago 4 days ago 4 days ago Description At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.
Our story began in 1986 when we opened our first store in Midvale, UT.
We now have locations across the US and growing.
We have plenty of opportunities and upward mobility for individuals wanting to begin their employment journey with us.
Benefits / Perks:
Health, Dental & Vision Insurance Paid Time Off Industry Leading Employee Discounts Life Insurance 401K w/ Employer Match Employee Stock Purchase Plan Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance Employee Assistance Program On-site Gym Facility Employee Appreciation Activities Purpose of Position:
The eCommerce Application Support Specialist is responsible for providing application support for the company's SAP Commerce Cloud eCommerce platform.
The E-commerce Application Support Specialist will work closely with our Customer Service, IT Help Desk, and other internal functional departments to ensure that issues are quickly identified, root cause analysis is performed thoroughly and that resolution of issues occurs within established service levels.
Additionally, the E-commerce Application Support Specialist will help ensure the stability, reliability, and performance of components of this business-critical application.
Essential Technical Competencies:
Solid understanding of how IT systems work, including networks, domains, user interfaces, back-end integrations, web services/APIs, data schemas, etc.
Proven effectiveness in logically troubleshooting simple and complex application issues Ability to effectively use available tools and resources to creatively solve problems Understanding of eCommerce order management workflows Strong written and verbal communication skills Excellent analytical skills Requirements Education/
Experience:
At least 2 years of experience supporting enterprise IT applications Previous experience using or supporting SAP Commerce Cloud (formerly Hybris) is preferred Travel Requirements:
10% based on project need.
Sportsman's Warehouse is an Equal Opportunity Employer.
Job Type:
Full-time Pay:
From $56,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Health savings account Paid time off Vision insurance Schedule:
8 hour shift Monday to Friday Ability to commute/relocate:
West Jordan, UT:
Reliably commute or planning to relocate before starting work (Required) Work Location:
In person Purpose of Position:
The eCommerce Application Support Specialist is responsible for providing application support for the company's SAP Commerce Cloud eCommerce platform.
The E-commerce Application Support Specialist will work closely with our Customer Service, IT Help Desk, and other internal functional departments to ensure that issues are quickly identified, root cause analysis is performed thoroughly and that resolution of issues occurs within established service levels.
Additionally, the E-commerce Application Support Specialist will help ensure the stability, reliability, and performance of components of this business-critical application.
.
Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.